This Cookie Policy explains how we use cookies and similar technologies on our website. By continuing to browse or use our website, you agree to the use of cookies as outlined below.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website function properly, improve your browsing experience, and provide information to the site owners.

2. Types of Cookies We Use

• Strictly Necessary Cookies
  These cookies are essential for our website to function (e.g., remembering your basket or logging into your account). They cannot be switched off.
• Performance & Analytics Cookies
  We use these to understand how visitors use our site (e.g., Google Analytics). They help us improve site performance and user experience.
• Functionality Cookies
  These remember your preferences (such as language, location, or fabric swatches you’ve viewed) to provide a more personalised experience.
• Targeting & Advertising Cookies
  These cookies are used to deliver relevant adverts to you, limit the number of times you see an ad, and help measure the effectiveness of marketing campaigns.

3. Third-Party Cookies

We may use third-party cookies (such as Google, Facebook, or Klarna) to support advertising, social media features, or payment services. These third parties may collect information about your browsing activity across different websites.

4. How to Manage Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• Block all cookies.
• Delete existing cookies.
• Set preferences for certain websites.

Please Note: Disabling cookies may affect the functionality of our website (e.g., you may not be able to save items to your basket).

5. Consent

On your first visit to our website, you’ll see a cookie banner asking for your consent to use non-essential cookies. 

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with the revised date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

MAISONSAM
Customer Services Team
Email: support@[yourdomain].co.uk
Phone: +447886259347